I actually "won" this book from a Fast Company magazine survey - and it sat on my shelf for almost 2 years before I decided it was high time to read it. As a new "leader" I figured I should bone up on management techniques... I really loved this book - Abrashoff's approach is terrific, and as a salute to him, I'll document some of the things that I'd like to emulate and try as a leader myself.
Never forget your effect on people is another great tidbit. One on the things I realized at my new job was that with my "VP" title - my decisions sometimes go unchallenged. By getting to know your people, you can better understand how your decisions will affect them.
Always be accountable - duh.
Obey even when you disagree... the chain of command isn't something to mess with... this rule makes a lot of sense.
Create Purpose and Meaning
a Climate of Trust
Results, Not Salutes
Nuture the freedom to fail. Again - oh so obvious - yet hard to implement.
If a rule doesn't make sense - break it. All of the examples in the book are obviously based on the Navy - but this is a great one - just look around your office... start breaking rules! That said - if a rule does make sense, break it carefully :)
Up Your People
Little things make big successes - Abrashoff has letters sent to the spouses of crew members on their birthdays... how simple, and obvious!
Trust People - they usually prove you right.
Newbies are important - treat them well. What is the company welcome package? Who shows newbies around? Do they feel welcome? Would you want your daughter to have that experience?
Expect the best from your crew - you will get it. I love this one! Assume everyone is talented and supr them to live up to those expectations.
Counsel continuously - and honestly. Don't wait for the 6 month or 1 year review - counsel all the time. I think of this one like a coach - giving real time feedback as the play/project develops.
Your People's Quality of Life
"In Heavy Times, Lighten Up" - this one is terrific - and really important. I've learned that by keeping a sense of humor, I can really lighten the mood and keep the morale issues to a minimum during a crisis.